FAQ
baji id FAQ — Verification, Withdrawal, Bonus and Cricket Betting
Have questions while using baji id? This page provides detailed answers on four key topics — account verification and documents, withdrawals via bKash or Nagad, claiming bonuses and wagering requirements, and various cricket betting markets. All the information you need, in one place, for players aged 21 and above.
Section 01
Verification and Documents
Document verification is a standard step after opening an account on baji id. The questions below cover which documents are needed, when they are requested, and how secure your information is.
baji id stores all documents using SSL encryption. Your National ID or any other document is not shared with third parties. Information is processed only for the purpose of account verification. Read our privacy policy to find out in detail how your data is kept secure.
Yes, the name given at the time of registration on baji id must exactly match the name on your bKash, Nagad or Rocket account. A mismatch in names can block the withdrawal process. To avoid problems, provide the correct name at the time of registration.
baji id generally accepts a National ID (NID), passport or driving licence. The photo of the document must be clear and legible — blurry or partially visible images are not accepted. A recent utility bill or bank statement may also be requested in some cases as proof of address.
Verification is usually requested when making a large withdrawal or for security reasons. Sometimes documents may need to be submitted before the first withdrawal as well. If any suspicious activity is detected on an active account, the verification process may also be triggered. Submitting documents on time helps restore the account quickly.
No. Under baji id rules, only one account per player is allowed. Attempting to open multiple accounts using the same mobile number, device or identity document may result in all accounts being closed and deposited funds being cancelled. See the full terms and conditions for details.
After documents are correctly submitted, the verification team processes them as quickly as possible. During busy periods it may take a little longer. You can contact baji id's 24/7 live chat support to check on progress — help is available in Bengali.
Section 02
Withdrawals
Find answers here to common questions about withdrawing money via bKash, Nagad or Rocket — whether withdrawals work at night, why a request shows as pending, and when bonus funds can be withdrawn.
Yes. Withdrawals on baji id are available 24 hours a day, seven days a week. There are no separate restrictions at night or on holidays. Withdrawal requests are generally completed within 5–30 minutes. The minimum withdrawal amount is ৳500.
To withdraw bonus funds, the specified wagering requirement must first be met. For example: depositing ৳1,000 gives a 200% bonus of ৳2,000; after placing a total of ৳2,000 × 20 = ৳40,000 in bets, the bonus balance can be withdrawn. Until the wagering requirement is fulfilled, the bonus portion remains in the account.
Pending means the request is being processed. It is usually completed automatically within 5–30 minutes. If more than 30 minutes have passed, contact baji id's live chat support. Pending can take longer if account verification is incomplete or if there is a mismatch in the wallet name.
The standard processing time for withdrawals via bKash, Nagad or Rocket on baji id is 5–30 minutes. In most cases it is faster than that. If the account details are correct and the wagering requirement has been met, the money arrives on your mobile within that time.
The minimum deposit on baji id is ৳300 (for bKash, Nagad and Rocket). The minimum withdrawal is ৳500. The same mobile wallet method must be used for both deposits and withdrawals.
Section 03
Bonuses and Offers
From claiming a bonus to understanding wagering calculations — all the important questions about baji id's offers are answered below.
A wagering requirement is the number of times bonus funds must be bet. baji id's welcome bonus carries a 20x requirement — meaning 20 times the bonus amount must be wagered. Example: depositing ৳1,000 gives a ৳2,000 bonus; the wagering requirement is ৳2,000 × 20 = ৳40,000. This means placing a total of ৳40,000 in bets — not all at once, but gradually over time.
Slot games generally count in full towards the wagering requirement. Contributions from live casino or card games at baji id Casino may differ. How much sports betting counts depends on the terms of the specific promotion. It is best to check the detailed terms of the relevant offer before activating a bonus.
Yes, in some cases a bonus can be cancelled. However, if bets have already been placed using the bonus, the original deposited amount may also be affected. Contact baji id's live chat support to find out the exact cancellation process — they can review your account's current status and advise accordingly.
When making the first deposit on baji id, keeping the bonus option active automatically gives a 200% bonus of up to ৳8,000. Example: depositing ৳8,200 or more gives a ৳8,000 bonus, making the total balance ৳16,200 with a wagering requirement of ৳8,000 × 20 = ৳1,60,000. The minimum deposit is ৳300.
No. The welcome bonus is available only once per account — on the first deposit only. For subsequent deposits, other promotions such as the baji id weekly deposit reward, baji id Slots Festival bonus or the Baji Cricket Dhamaka offer can be used. Attempting to claim the bonus by opening multiple accounts may result in those accounts being closed.
The baji id weekly deposit reward gives a 50% bonus on the deposit, up to ৳5,000, with an 18x wagering requirement. A minimum deposit of ৳300 on any working day once a week qualifies for this bonus. Example: ৳2,000 deposited → ৳1,000 bonus → wagering: ৳1,000 × 18 = ৳18,000.
Section 04
Cricket Betting
From BPL and IPL to the T20 World Cup — all questions about cricket betting markets, how to read odds, and live betting on baji id are answered here.
Decimal odds are straightforward — stake × odds = total return. Example: in a cricket match, Team A has odds of 1.65 and Team B has odds of 2.30. Betting ৳1,000 on Team B gives a return of ৳2,300 if Team B wins (৳1,300 profit). If Team A wins, the ৳1,000 is lost. Limited-overs matches have no draw, so the bet must be placed on one of the two sides.
Yes. BPL, IPL, T20 World Cup and other international cricket tournaments can be bet on at baji id. Betting markets are also available for Bangladesh Tigers matches. Odds are updated live from before each match starts. See the cricket betting guide for more details.
Match Winner (which team will win) is the most widely used market. Top Batsman, Total Runs (over/under), number of wickets, Toss Winner and Man of the Match are also popular. baji id also offers various innings- and over-based markets for each match.
A multi-bet combines multiple selections together and multiplies the odds. Example: three selections with odds of 1.40, 1.80 and 1.90 give combined odds of 1.40 × 1.80 × 1.90 = 4.79 (approximately). A ৳100 bet returns ৳479 — but all three selections must win. If even one loses, the entire ৳100 is lost. Higher returns, but higher risk.
Yes. baji id offers live betting while a match is in progress. Odds change after every ball, so markets update in real time when a wicket falls or a big shot is played. Quick decisions are needed in live betting, as odds and markets can close rapidly.
The availability of cash-out or bet editing depends on the specific market and match. Some markets on baji id may allow a bet to be partially or fully cashed out while a match is in progress. For more information about this feature, check the baji id Bet details page or ask via live chat.
Still have questions? Support is here for you
If you cannot find an answer on this FAQ page or need help with a specific issue, the baji id support team is always ready. Help is available in both Bengali and English.
24/7 Live Chat
Any time, any day — ask your question directly in chat and get an immediate answer.
Email Support
For detailed issues, write to us by email: [email protected]